top of page

Privacy Policy

Effective Date: 2025

Entity: Southway Business Park (Vitale Property Group & Metrics Credit Partners)
 

Southway Business Park (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, store, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect the following information when you interact with our website or make an enquiry:

  • Name, email address, phone number and company details

  • Information submitted through enquiry forms

  • Information provided when downloading documents or registering for updates

  • Technical data such as IP address, browser type, pages viewed and session behaviour

  • Any information required for due diligence access (e.g., agent login details)

​

2. How We Collect Information

We collect personal information through:

  • Website forms

  • Email communications

  • Event registrations

  • Analytics tools such as Google Analytics

  • Cookies and tracking technologies

You may choose not to provide certain information, however this may limit our ability to contact you or provide requested materials.

​

3. Why We Collect Information

We collect personal information to:

  • Respond to enquiries

  • Provide project updates, documents and marketing materials

  • Offer access to our agent portal and due diligence resources

  • Analyse website performance and improve user experience

  • Manage event invitations and registrations

  • Meet legal, regulatory or compliance obligations

​

4. Disclosure of Information

We may share your information with:

  • Vitale Property Group (developer)

  • Metrics Credit Partners (project partner)

  • Approved consultants supporting marketing or project delivery

  • IT service providers and CRM platforms (e.g., ActiveCampaign)

  • Regulatory authorities, if required by law

We do not sell or rent personal information to third parties.

​

5. Overseas Disclosure

Some third-party service providers (such as cloud and CRM providers) may store information overseas. These parties are required to maintain privacy standards consistent with the Privacy Act.

​

6. Data Security

We take reasonable steps to safeguard all personal information from misuse, interference, loss, unauthorised access or disclosure. Secure storage, encrypted systems and controlled access are used to protect your data.

​

7. Cookies & Website Tracking

Our website uses cookies and analytics tools to:

  • Improve functionality

  • Understand user navigation

  • Support marketing and remarketing activities

You may adjust your browser settings to refuse cookies, although some website features may not function correctly.

​

8. Access & Correction

You may request access to, or correction of, the personal information we hold about you at any time.

​

9. Unsubscribe

All marketing communications include an unsubscribe option. You may also request removal from our mailing lists by contacting us directly.

​

10. Updates to This Policy

We may update this Privacy Policy occasionally. The revised version will be published on this page with an updated effective date.

​

11. Contact

For any privacy-related enquiries, please contact:

​

Vitale Property Group
oliver@vitaleprojects.com.au

bottom of page